Why do customers leave a company? Finding reasons & solutions
Citing a May 2024 study by HelpScout, Andrew Gibson stated that 78% of customers backed out of a purchase because of a bad service experience...
Tag : business
Start-up of the Week: Qonto defies Fintech downturn with record growth & new features
Qonto also provides real-time notifications, expense categorisation and multi-user access...
Looking to revive your struggling business? Here are the tips
If struggles start to take over the business, or business owner, they could lead to failure...
Thinking of increasing your enterprise value? Here are the tips
Enterprise value is a financing calculation, the amount a business leader needs to pay to those having a financial interest in his/her venture...
The importance of branding in financial services
Branding increases the monetary value and brings in new business...
Want to improve customer experience cost-effectively? Here are the tips
Going by the fact that companies that deliver great customer experiences enjoy higher retention rates, higher brand value and higher stock prices due to consumer goodwill...
Are we in Industry 4.0 yet?
There is a requirement for committing resources to build separate teams tasked with identifying and prioritising Industry 4.0 capabilities...
Why start-ups & businesses are not the same?
Start-ups want to grow as quickly as they can, increasing the top-line revenue through a business model that can be easily replicated and scaled...
Introducing technology in the workplace: How to do it?
Feel free to follow a 'crawl, walk, run' approach by starting slow as team members warm up and get comfortable with the new technology...
Business Leader of the Week: Meet Vladimir Sergeyevich Lisin, Chairman of NLMK Group
In 2021 Vladimir Sergeyevich Lisin was the richest man in Russia and 58th richest in the world with an estimated net worth of USD 26.6 billion...